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Terms and Conditions

COVID-19 Customer Policies


Please read the customer policies to be instituted due to the current circumstances in the market as a result of COVID-19. Please note that as the situation changes daily, updates may also occur to these policies.


  • Postponement - If an event is postponed until a later date, the all sales final policy will remain in effect. In certain escalated circumstances/customer threatening to chargeback, we will work with the customer to prevent it as needed.
  • Cancelled Event -If an event is cancelled, the customer will be given the option to either receive a refund or a voucher for 120% of the purchase price on a future order(s) from the website, helping to ensure the customer will come back to the site for a future purchase without spending additional marketing cost on your part.

Thank you,
eTickets Team



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